Apparently, it is my fault MCI took 5hours to reboot a server for me yesterday. This, quite astounding fact was told to me by ‘Ben’@MCI. You see, I made the mistake of calling up MCI support and asking for the server to be rebooted, if I had sent an e-mail it would have all been fine, I was assured. Odd then, ‘cos half an hour after my call I was called back by MCI asking me to submit an e-mail request, which I did. So 4 1\/2 hours after that did the box get kicked. Again I’m told, it was my fault. Because I gave the support tracking number I was given on the phone (which by the way I was told to include in my e-mail) it lead to “delays” and my mail wasn’t passed onto the Colocation engineer till 90minutes after I sent it. This is bad enough, but for it to then take 3 hours for someone in engineering to action my mail! But its okay, ‘cos thats my fault to, I think… to be honest I lost track of exactly what was going on at this point since ‘Ben’ was refusing to even listen to my side of things.<\/p>\n
Perhaps I’m old fashioned, but for some reason I expected better of MCI. Silly me… Time for a new UK colocation host at work me thinks.<\/p>\n","protected":false},"excerpt":{"rendered":"
Apparently, it is my fault MCI took 5hours to reboot a server for me yesterday. This, quite astounding fact was told to me by ‘Ben’@MCI. You see, I made the mistake of calling up MCI support and asking for the server to be rebooted, if I had sent an e-mail it would have all been […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/posts\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":0,"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/posts\/12\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/media?parent=12"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/categories?post=12"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bullit.net\/al\/wp-json\/wp\/v2\/tags?post=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}