Still no heating…

On Monday, after a weekend of no heating or hot water (well, I have a kettle) I managed to speak to the appropriate person at Criterion Asset Management who said she would organise a plumber straight away and have them call me to arrange access. Now, I’m not so naive as to expect a call back the same day, I have seen on the TV that there is a national plumber shortage after all, but it is now Wednesday and I have heard nothing. I left a message for appropriate person at CAM yesterday afternoon, but surprise surprise, she has not bothered to return my call.

So good people, I ask you this. Can I legally (‘cos I know morally I can ;)) organise my own plumber and just take the cost out of my next rent direct debit(s)? I shall give them until after lunch, I think, before I start calling up appropriate people’s managers.